Transportation policy

Shipping Methods
  • International Express: Fast delivery (3-7 working days) via DHL, FedEx, UPS, etc., suitable for urgent or high-value items. Covers global destinations, provides logistics tracking, and remote area surcharges may apply.
  • Overseas Warehouse Shipment: Shipped from local warehouses in major markets, with delivery within 2-5 working days, suitable for large orders or time-sensitive needs.
Freight Calculation
Most shipping methods are calculated based on the actual weight or volumetric weight (whichever is larger). International express and special line logistics may have additional surcharges. Overseas warehouse fees include local delivery fees and handling fees.
Important Notes
  • Logistics Tracking: Can be checked through the carrier's website, our platform, or customer service.
  • Customs Matters: Duties and taxes are borne by the recipient, and we will assist in preparing relevant documents.
  • Issue Handling: Please contact us immediately if the package is lost or damaged. Additional fees will be borne for delivery failures caused by the recipient (such as incorrect address).
For details, please refer to the complete policy or contact customer service.